Etiqueta: trabajo internacional

Nombre de la empresa: Skyscanner
Puesto de trabajo ofertado: Content Executive
Descripción de funciones:

Closes on August 18, 2013

Our Content Team is recruiting Content Executives for various European markets to create high quality, inspirational and informative articles, as well as other written content across the Skyscanner site, apps and email products. If you’re a creative thinker, with a keen interest in travel and online media, we want to hear from you!

The Content Team is responsible for the creation, curation and promotion of high quality, inspirational and informative articles, as well as other written content across the Skyscanner site, apps and via our email products.

You’ll be responsible for the creation, distribution and promotion of high quality, inspirational and informative written content (eg feature articles, deals + offers, travel tips and advice) for the specific market Skyscanner website, features section, email campaigns, and other areas of the business.

You’ll have strong writing skills, be a creative thinker and also be able to analyse reporting data to improve performance and steer the editorial schedule. A natural team player, you will work closely with the Social Media and PR Teams and collaborate effectively with the Search Team to ensure best practice SEO.

Operating in 45 countries worldwide, Skyscanner is looking for native speakers to help grow its brand in the following roles:

Content Executive, Italy Content Executive, France Content Executive, Germany Content Executive, Russia Content Executive, Spain
We have one role open in each market

Core Responsibilities:

• Conceive, research and write content (features/advice/inspiration) for the corresponding Skyscanner site (eg- www.skyscanner.ru)
• Translate relevant content from English
• Source content via freelance commissions and interviews – proofread and edit that content Source images, upload and format content on our CMS Plan editorial schedule
• Build newsletter and other email products
• Keep abreast of relevant news in the travel sector for your corresponding market Write, translate and edit copy for other areas of business (HR, Design, Commercial, Social Marketing etc)
• Nurture and grow email subscriber base Ensure Skyscanner tone of voice is maintained in all communications

Qualifications:

Educated to degree level or equivalent relevant demonstrable experience
Personal Attributes:

• Inquisitive with keen interest in travel and online media
• Well organised, able to multi-task and manage deadlines
• Able to move quickly in the fast-growing, fast-paced environment of Skyscanner

Skills and Experience Required:

• Native speaker of the corresponding market (Russian, Spanish, German, Italian or French)
• Exceptional writing, proofreading and editing skills Examples of written work – ideally in travel sector
• Ability to create compelling copy for a variety of different purposes
• Creative thinker – able to generate article ideas and headlines that will make people click
• Analytical experience – at home running reports and using data to influence content plans

Desired Skills:

Online publishing experience (use of a CMS and ideally an Email Service Provider) Knowledge of the rules of SEO Knowledge of basic HTML Fluency in one other language would be an asset
Interested?

Submit your CV along with details for the following:

Localización del puesto ofertado: Glasgow or Edinburgh (United Kingdom)
Idiomas requeridos: Native speaker of the corresponding market (Russian, Spanish, German, Italian or French)
Titulación académica: Educated to degree level or equivalent relevant demonstrable experience

Nombre de la empresa: Microsoft
Puesto de trabajo ofertado: EMEA – Customer Relationship Manager
Descripción de funciones:

Closes on August 5, 2013

Help Microsoft capitalize on the $78 Billion dollar market for ERP and CRM products by driving local engagement with the Dynamics Business Group and by ensuring partners and customers have a positive experience deploying and using Microsoft Dynamics products. Help Microsoft win market share by improving the customer and partner experience and be the differentiator against other software providers through excellent customer service delivery and support.

Job Purpose/Overview: The Customer Relationship Manager works with Senior Executives within Microsoft, our Partners and our Customers to proactively avoid and mange critical customer situations with the deployment and daily use of Microsoft Dynamics products. The Customer Relationship Manager is empowered to make difficult decisions to resolve issues in the best interest of Customers, Partners and Microsoft.

Responsibilities:

• Manage escalated situations through direct interaction with Microsoft executives, Dynamics Customers and Partners.
• Project manage technical situations for high profile customers to gain successful resolutions.
• Understand the functionality and industry segments of all Dynamics delivered products including the entire Microsoft technology stack.
• Negotiate and authorize legal settlements with customers and partners to avoid litigation situations.
• Influence change through the use of personal experience, strong relationships and data gathered to proactively reduce future escalations and improve the Customer/Partner Experience.
• Minimize customer escalations, and improve the capability of the Dynamics Partner Channel through pro-active account monitoring and stakeholder engagement/management.
• Manage critical, high impact escalated problems for customers to ensure timely resolution and minimize legal and financial risks, as well as mitigate impacts to customer satisfaction and experience.
• Liaise with local and regional Dynamics Business Group leaders, Partner Offering Team, Support Engineers, Global CRT Team, Global Partner Services Team and Sales and Marketing Teams to support Dynamics business objectives and mitigate impact of customer escalations.
• Drive regular engagement with Sales and Marketing stakeholders to review CRT business, surface key insights, and influence partner readiness and management strategies.
• Surface insights from escalation trends and interact with global Customer Service and Support (CSS), engineering, operations, and IT to drive product and process improvements.
• Proactively identify at risk customer and partner projects and help mitigate

Qualifications include:
• The ideal candidate will have extensive experience in technical support, account management, or customer support.
• Bachelor’s Degree or equivalent, preferably in a technical discipline.
• Must be fluent in English and ideally 1 other European language (French, German, Spanish, Danish)
• Strong project management skills and the ability to effectively juggle multiple projects and priorities at once.
• Must have strong negotiation skills and the ability to find win-win solutions for Microsoft, Partners & Customers
• Strong oral and written communication skills, and strong interpersonal skills.
• Must have strong conviction and determination and be able to influence others, including partners, customers and Microsoft employees within and outside of the EMEA Dynamics Support Team.
• Ability to manage conflict and drive successful resolution to high visibility, high intensity, escalated situations.
• Should have demonstrated strong problem resolution and decision making skills.
• Ability to pro-actively identify risks and dependencies and put in place plans to mitigate them.
• Should have a proven ability to work in ambiguous situations, taking the lead and guiding others while delivering results
• Adaptability, flexibility and the conviction to “do the right thing” under stress, with high tension and tight deadlines.
• Experience with, or understanding of, large scale software deployments.
• Familiarity with ERP industry and software applications is a plus.

To apply

Localización del puesto ofertado: Reading (United Kingdom)
Idiomas requeridos: Must be fluent in English and ideally 1 other European language (French, German, Spanish, Danish)
Titulación académica: Bachelor’s Degree or equivalent, preferably in a technical discipline

Buscamos periodista con excelente redacción en español. Preferible con algo de experiencia en medio escrito o por lo menos con interés en escribir.

El candidato deberá poder solicitar una beca Leonardo (o similar) y tener un nivel alto de inglés (abstenerse los que tengan menos de un Cambridge Advanced o C1. Pediremos título).

El candidato deberá ser entusiasta y proactivo.
Interesados mandar en español CV, carta de presentación y texto de ejemplo a: buzoncv@outlook.com