Ingram Micro is a Master Cloud Service Provider (mCSP) offering Channel Partners and professionals access to a global marketplace, expertise, solutions and enablement programs that empower organizations to configure, provision and manage Cloud technologies with confidence and ease.

Key Responsibilities:

  • Understand customers’ strategic objectives, assess ing customers’ business and technical needs
  • Propose solutions & Define scope within commercial documentation
  • Extract and document requirements
  • Perform system configuration
  • Manage all aspects of solution delivery in conjunction with Project Manager & Analyst
  • Facilitate solution acceptance
  • Transition customer from deployment to production
  • Perform ongoing technical account monitoring

General Qualifications:

  • English: High level – written and conversational
  • Willingness to travel
  • Highly motivated
  • Team oriented
  • 5 years of experience in similar positions

Valued Additional Qualifications:

  • Experience in Enterprise Software, Customer Delivery in a Professional Services role, E-commerce, Order management, and Finance Systems & Platform Architecture Design
  • Strong understanding of the Cloud and Hosted Services market
  • Experience with key hosted Microsoft offerings such as Exchange, Lync, and O365
  • Hardware platform and network design expertise
  • Experience with software virtualization