Portuguese Speaking Customer Support Agent

Grupo Crit is seeking vibrant PORTUGUESE speaking agents to join us in Santander, Cantabria, Spain. You will be part of our client a great multinational company!

You must have fluent level of these languages: PORTUGUESE + Spanish, medium PC skills and good communication skills.

And you are perfect for us if you are customer-oriented, initiative and results focused.

These will be your responsabilites as part of our team:

· Interact with customers via telephone providing support.

· Identify, evaluate and prioritize customer problems and complaints.

· Analyze customer problems and formulate plans of resolution.

· Work with departmental staff to promote, develop, and maintain strong customer service values.
Requisitos mínimos *Experience in similar position

You must have fluent level