Customer Value Management Santander

As a member of the commercial team at Plenitude Iberia you will be responsible for :

• Delivering outbound campaigns and devise ways to continue improving delivery. Ability to act on different customers with the most relevant touchpoint
• Developing actionable business insights focused on growth (up-selling, cross-selling) and retention
• Working closely with sales creating feedback loop routines in order to accelerate growth through customer base
• Leadership in understanding business performance, defining KPIs, segmentation/targeting and leveraging internal and external data assets to make better data-driven decisions
• Supporting and providing expert input about customer-centricity in projects involving several BU

This is the opportunity for you if you have these skills and requirements :

• Bachelor’s or master’s degree in Business, Engineering, Economics, Applied Science, or a Related Field
• Business acumen: ability to design activities starting from a white sheet, always being data driven
• Ability to work in cross-functional teams
• Flexibility for a rapidly changing market context
• Ability to listen and to provide feedback in a constructive way
• Can do attitude: ability to develop ideas, starting from the most creative ones
• Knowledge of advanced English, other languages considered a plus
• Previous experience in energy, telco, banking, insurance, digital services is considered a plus

Location: Santander, Spain

Contract TypePermanent